TripAdvisor announce new owner support phone lines

Please see the article in Caterer and Hotel Keeper - Click here

Details as follows:

We have been informed that this service will only currently be available in the UK and Italy

UK
Monday-Friday
9:30 AM - 5:00 PM EST
0-800-098-8460 (Toll-Free)
+44(0) 203 318 5019

Italia
Telefono
Lunedì-venerdì
10:30 - 18:00
800 789 317 (numero verde in Italia)
+44(0) 203 318 5019

(details cut and pasted from TripAdvisor Website)

Please do use these resources and let us know of your experience (verificationteam@kwikchex.com)

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Update 13:00

Re TripAdvisor customer support line - our first reports from businesses that have tried to use it is typically as follows:

'He advised me that the line was not for complaints about reviews, there was another department but that he could not put me through to anyone.'

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