Credits: Caterer and Hotelkeeper by Neil Gerrard. 'Consumer reviews website TripAdvisor has pledged changes to the way it handles information regarding the opening hours of businesses featured on its site, after restaurateurs highlighted a series of inaccuracies that then proved hard to correct.' 'Chris Emmins, from online reputation management company Kwikchex, which has also helped [...]
TripAdvisor pledges change on opening hours information amid accuracy concerns
by admin on March 20, 2013 in In The Media, Online Defamation News
B&B owners suffer abuse after TV appearance
by admin on February 28, 2013 in In The Media
Credits: Travelmole 'Police are investigating claims of abuse by six bed and breakfast operators following their appearance on a TV programme, Four in a Bed. One of the owners who appeared in the Channel 4 series claims to have been sent excrement through the post, according to a report in trade journal Caterer and Hotelkeeper. [...]
The reality of reality TV programmes
by admin on February 28, 2013 in In The Media
Credits: Travelmole 'Chris Emmins, founder of KwikChex, a company that assists businesses in managing their reputation, gives the following advice to those tempted to participate in reality TV programmes, such as Four in a Bed to avoid the abuse received by some previous participants, as reported on TravelMole today.' Above excerpts and read the full [...]
Police called in to investigate abuse aimed at participants of Channel4 programme Four in a Bed
by admin on February 25, 2013 in In The Media
Credits: Caterer and Hotelkeeper By: Janet Harmer 'Six of the bed and breakfast operators in the current series of the Channel 4 programme Four in a Bed are seeking legal advice after receiving abuse following their television appearance.' 'Chris Emmins, the founder of Kwikchex, the online company which helps businesses protect their reputation, said the [...]
RDO takes pro-active approach to crisis management
by admin on December 11, 2012 in In The Media
Credits: RCI Ventures By Steve Adams 'European timeshare trade body the Resort Development Organisation (RDO) is protecting its name – and that of the industry – by joining forces with an online reputation management company. The three-month trial deal with Kwikchex (www.Kwikchex.com) is effective from December 2012 and will be monitored by the RDO's Communications [...]
Victims learn how to beat cyberbullies
by admin on November 28, 2012 in In The Media
Credits: BBC News 'Cyberbullying is a growing problem with attacks often having a lasting effect on the victims. Inside Out looks at two victims of internet bullying who have decided to find a solution to the problem. Seventeen-year-old Conor, a student and musician from Shropshire, was bullied on a website where people could vote on [...]
KwikChex featured on BBC Inside Out
by admin on November 27, 2012 in In The Media, Uncategorised
BBC Inside Out (West Midlands) investigates the damage caused by online defamation. The Broadcast is available on iPlayer www.bbc.co.uk 12 minutes 15 seconds in.
Review websites under attack
by admin on November 13, 2012 in In The Media
Credits: The Sydney Morning Herald By: Clive Dorman "Two of the world’s most popular travel review sites have found themselves in the middle of a corporate war over the authenticity of consumer reviews brought on by a company representing hoteliers." Above excerpts and full article on: www.smh.com.au
Leading travel review site exposed by advertising watchdogs
by admin on November 8, 2012 in In The Media
Credits: TravelMole.com By Linsey McNeill 'An investigation by advertising watchdogs into a leading airline and airport review site found it was unable to back up several of its claims, including that reviews on its site were posted by genuine passengers.' Above excerpts and read the full story on www.travelmole.com
ASA ruling on Skytrax is published
by admin on November 7, 2012 in In The Media
Click here to view the ASA Adjudication on Skytrax
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