How quickly will KwikChex reply?
We aim to respond to all enquiries within one working day. Media enquiries on deadline are prioritised.
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We're Here to Help
Whether you're a consumer, a business, a journalist or a regulator, we'll help direct your enquiry to the right specialist as quickly as possible.
Consumers
- Need advice before making an important purchase?
- Concerned about a business?
- Think you've been misled or scammed?
- Need help resolving a dispute?
Businesses
- Interested in Business DNA?
- Looking to improve transparency?
- Want to demonstrate higher standards?
- Interested in Veri-Good®?
Journalists & Media
- Need expert comment?
- Looking for research?
- Seeking evidence or case studies?
- Need an interview?
We believe every enquiry deserves to be considered fairly, objectively and independently. Whether you’re reporting concerns, seeking information or looking to improve your business, we’ll always seek to provide constructive, evidence-based assistance.
Send us an enquiry
Please use the form below — it reaches the right specialist directly and is the fastest way to get a response.
Contact our business team
Contact details
Registered office
KwikChex LtdExchange House12–14 The CrescentTaunton, Somerset, TA1 4EBRegistered in the UKCompany No. 07376192VAT No. 439 421 001Important information
Our registered office address, which has been used by KwikChex since December 2018 and is displayed on our website and in our communications, serves as our official business address for legal notices, correspondence, administration, and meetings.
Transparency note
KwikChex clarifies that we don’t operate from a permanently staffed public office. We believe it is important that consumers understand exactly how and where businesses operate, and we therefore provide clear information about our contact arrangements and business address.
To ensure that enquiries are handled promptly by the most appropriate member of our team, all face-to-face meetings must be arranged in advance. For the fastest response, please contact us initially using the enquiry form above. We aim to respond to all enquiries as quickly as possible and will arrange telephone calls, online meetings, or in-person meetings where appropriate.
Our locations
KwikChex operated from dedicated offices in Bournemouth for several years. Today, we primarily operate using a remote-working model, enabling our team to work efficiently from multiple locations across the UK and Europe. Although we have always provided services worldwide, we have recently added dedicated personnel in the USA and are in the process of incorporating KwikChex North America. Details will be provided when the incorporation process is complete.
This ‘Digitally Optimised Business’ model allows us to maintain lower operating costs, access specialist expertise regardless of location, and invest more resources into our consumer protection, research, and verification activities.
Journalists can also visit the Media Centre.
Frequently asked questions
Why do you use an enquiry form instead of publishing email addresses?
Published email addresses are harvested by bots and attract large volumes of spam, which slows down genuine enquiries. The form routes your message straight to the right team.
What happens to the information I send?
It is used only to respond to and progress your enquiry. Information is passed to enforcement authorities or the media only with your express permission.