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Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.

219 articles in in-the-media

Mention of KwikChex regarding Skytrax

Mention of KwikChex regarding Skytrax

Credits: Skift By: Marisa Garcia Skift.com refers to the KwikChex ASA complaint regarding Skytrax in it’s evaluation of Airline and Airport Awards Above excerpts and read the full article on www.skift.com

Lawyers ‘are using threats to stop negative client reviews’

Lawyers ‘are using threats to stop negative client reviews’

Credits: The Independent By: Chris Green Chris Emmins, co-founder of the online reputation management firm KwikChex, said customers who received legal letters should try not to panic. “For consumers that have genuine cause for complaint, they should not be intimidated by such threats,” he said. Above excerpts and read

Is this TripAdvisor’s funniest ever review?

Is this TripAdvisor’s funniest ever review?

Credits: Telegraph Travel By: Oliver Smith Guest at a Scottish b&b says he had a brick thrown at his window and awoke to find the owner in bed with him – surely this crude review can’t be genuine? Above excerpts and read the full article on www.telegraph.co.uk

TripAdvisor: a history of complaints

TripAdvisor: a history of complaints

Credits: The Guardian By: Will Coldwell TripAdvisor’s fraught relationship with the travel industry. Mention of KwikChex’s group action against TripAdvisor over reviews believed unfair and damaging to businesses. Also investigation launched by the Advertising Standards Authority (ASA) in 2011 into TripAdvisor after Kwi

KwikChex mention in a consumer warning article

KwikChex mention in a consumer warning article

Credits: Energy Assessor Magazine KwikChex mentioned in this consumer warning regarding an 2012 investigation. Above excerpts and read the full article on www.energyassessormagazine.com

Mail On Sunday reports on KwikChex role in Timeshare Task Force

Mail On Sunday reports on KwikChex role in Timeshare Task Force

Credits: Mail on Sunday By: Sarah Bridge Fears of bigger bills for timeshare owners stall EU’s war on rogue firms * Many timeshare owners now desperate to quit unwanted properties * Some contracts continue after death, with costs passing to children * EU plan to clean up industry on hold after claims it might make [&he

KwikChex featured on BBC Click

KwikChex featured on BBC Click

BBC Click – The BBC’s flagship technology programme What happens to a business when somebody deliberately fakes online feedback… Click Here to listen to the Interview

Phuket Property Watch: Just how real is real?

Phuket Property Watch: Just how real is real?

Credits: Phuket Gazette By: Bill Barnett Another interesting site, KwikChex, is seizing an opportunity to lead the space in online reputation and internet defamation. Here, proof of quality is meant to assure customers that what they read online is credible and real. Above excerpts and read the full article on www.phuk

TripAdvisor under fire for ‘fake’ reviews on China site

TripAdvisor under fire for ‘fake’ reviews on China site

Credits: Travel Mole TripAdvisor has removed at least 10,000 reviews from its Chinese website daodao following complaints that they were fake. Online reputation management company KwikChex is now calling for the site to be suspended until a "very thorough audit" can take place and new systems installed to better detect