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News

Investigations, alerts and analysis

Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.

130 articles in news

How an investigation into thousands of suspect online reviews led to a trail of financial losses and damaged reputations, with royal couple Mike and Zara Tindall amongst the losers

How an investigation into thousands of suspect online reviews led to a trail of financial losses and damaged reputations, with royal couple Mike and Zara Tindall amongst the losers

When KwikChex started an investigation into how a new crypto business called Nova Wallet instantly jumped into the number 1 rated UK company in Trustpilot’s UK Banking and Money Services (“Best in Banking & Money”), we had no idea that it would lead to a trail of businesses ‘ultra-hyped’ by celebrity endorsements and p

Warning – bogus callers posing as KwikChex

Warning – bogus callers posing as KwikChex

It has been reported to us that a cold caller posing as a KwikChex agent is contacting consumers. The call came from the phone number 0203 475 4692 – this is not a number that KwikChex uses. KwikChex will never cold call consumers. Around 90 % of scams against timeshare owners originate from cold calls. […]

KwikChex works with BBC again on travel Rip Off investigation

KwikChex works with BBC again on travel Rip Off investigation

KwikChex has just appeared on BBC TV again, having helped the Rip Off Britain team with investigations into Easy Consulting and the many brands they use. For years, Easy Consulting and the many different bargain holiday brands they use, which operate out of Alicante in Spain, have targeted UK consumers with cold-calls

Trustpilot is enabling crime

Trustpilot is enabling crime

A KwikChex investigation into online reviews website Trustpilot has shown that the platform is being used to promote a broad spectrum of illegal activity, from financial scams, through counterfeit documents to illegal drugs. Whilst the problem of fake reviews has been acknowledged for some years, and governments around

KwikChex featured in Mirror article about timeshare

KwikChex featured in Mirror article about timeshare

‘In a world absolutely saturated with fraud, timeshare owners are the most specifically targeted group’ – KwikChex Mirror investigative reporter Andrew Penman tracks down fugitive who preyed on vulnerable timeshare owners – and provides advice to owners from KwikChex. Read the article on The Mirror website

KwikChex and Veri-Good hitting the news – it’s the start of the Reviewlution!

KwikChex and Veri-Good hitting the news – it’s the start of the Reviewlution!

Recent days have seen increasing online and print coverage of KwikChex’s continuing work to increase Online Information Integrity (OII). Articles have already appeared in UK newspapers featuring KwikChex investigations into the way fraudsters use fake reviews as a part of their deceptions, including massively in curren

FCA taking steps to stop CMC phoenixing

FCA taking steps to stop CMC phoenixing

The Financial Conduct Authority has published the following article on their website. “The FCA has announced proposals to stop the practice of ‘claims management phoenixing’, by banning Claims Management Companies (CMCs) from managing Financial Services Compensation Scheme (FSCS) claims where they have a relevant conne

ASA uphold another complaint against Paul Coleman

ASA uphold another complaint against Paul Coleman

The UK Advertising Standards Authority (ASA) has upheld a complaint against Paul Coleman. A complaint has been raised against website www.private-syndicate.co.uk, which encourages gambling as an alternative to employment. The complainant challenged the claims about the "100% Lifetime Money-Back Guarantee" of the VIP In