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Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.
337 articles tagged kwikchex
KwikChex recently attended a meeting with the UK Competition & Markets Authority (CMA) in London in response to a request to assist the CMA’s fact-finding initiative concerning online reviews. The meeting and subsequent follow-up covered a wide spectrum, including identifying businesses that use fake good reviews
"Today I received a letter officially terminating my membership. I believe that this has been achieved mainly due to your invaluable input for which I thank you profusely." Mr R, May-15 Note – this relinquishment was achieved without any fees being applied by the developer / resort – and there were no fees whatsoever c
KwikChex receives and acts upon many reports, concerns and complaints from people from all over the world. In many cases, our investigations reveal criminal behaviour and severe threats to consumers. We gather evidence on these and ensure that they are reported to the correct authorities and whenever necessary we provi
"YOU ARE THE BEST!! Huge thanks! All is said in the title.. both reviews have been cancelled; Thanks again for your great and very efficient support and so good to have such reliable and efficient friends as you especially when in trouble." OB, Apr-15 For more testimonials click here
Credits: Skift By: Marisa Garcia Skift.com refers to the KwikChex ASA complaint regarding Skytrax in it’s evaluation of Airline and Airport Awards Above excerpts and read the full article on www.skift.com
Credits: The Independent By: Chris Green Chris Emmins, co-founder of the online reputation management firm KwikChex, said customers who received legal letters should try not to panic. “For consumers that have genuine cause for complaint, they should not be intimidated by such threats,” he said. Above excerpts and read
Credits: Telegraph Travel By: Oliver Smith Guest at a Scottish b&b says he had a brick thrown at his window and awoke to find the owner in bed with him – surely this crude review can’t be genuine? Above excerpts and read the full article on www.telegraph.co.uk
Credits: CBS Money Watch By: Aimee Picchi Yelp is suing the operator of several websites that promise to deliver positive reviews for local businesses seeking to boost their scores. Above excerpts and read the full article on www.cbsnews.com
Credits: Above the Law By: Matthew Adams Online posts often enjoy an anonymity that lures people into a false sense of security. Coupled with the inherently impersonal nature of the internet, the impact from user generated online content can be devastating to a business. A word of caution is due to the unscrupulous bus
The TCA unequivocally apologies to Mr Emmins (KwikChex) This apology refers to one of a number of articles we have contacted the TCA about. We have provided verified information which indicates that content on the TCA website is inaccurate and in some cases is likely to be potentially harmful to consumers. The TCA have
Credits: The Guardian By: Will Coldwell TripAdvisor’s fraught relationship with the travel industry. Mention of KwikChex’s group action against TripAdvisor over reviews believed unfair and damaging to businesses. Also investigation launched by the Advertising Standards Authority (ASA) in 2011 into TripAdvisor after Kwi
Credits: Energy Assessor Magazine KwikChex mentioned in this consumer warning regarding an 2012 investigation. Above excerpts and read the full article on www.energyassessormagazine.com
