News
Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.
42 articles tagged online-reviews
Credits: The Independent By: Chris Green Chris Emmins, co-founder of the online reputation management firm KwikChex, said customers who received legal letters should try not to panic. “For consumers that have genuine cause for complaint, they should not be intimidated by such threats,” he said. Above excerpts and read
Credits: CBS Money Watch By: Aimee Picchi Yelp is suing the operator of several websites that promise to deliver positive reviews for local businesses seeking to boost their scores. Above excerpts and read the full article on www.cbsnews.com
Credits: The Globe and Mail By Susan Krashinsky – Marketing Reporter Canada’s Competition Bureau is looking into the issue of “astroturfing” – fake online reviews written to look like they come from regular consumers, but that are actually written by someone affiliated with the product or service being reviewed.
Credits: CTV News U.S. cybercrime and privacy lawyer Parry Aftab says that while many users often think the anonymity of posting something on the Internet grants them a certain degree of immunity, that’s not really the case. Above excerpts and read the full article on www.ctvnews.ca
Credits: CBS Baltimore / The Daily Record By: Lauren Kirkwood Widespread collection of personal data online frequently prompts debate about privacy, but there is one group of people that has largely managed to remain behind a wall of anonymity, says Danielle Citron: perpetrators of online threats and harassment. Above
Credits: Uproxx Web Culture By: Andy Issac Most of our coverage of online reviews has a very serious element – businesses being destroyed by bad fake reviews, rogue businesses planting fake good reviews etc. But this one is in a somewhat lighter note – the story of a ‘reviewer’ that has an unique way
Credits: Reuters By: Dan Levine Yelp Inc and its executives were accused in a lawsuit of selling more than $81 million in stock while deceiving shareholders about the quality of consumer reviews on its website. Above excerpts and read the full article on www.reuters.com
Credits: Digital Pulse PWC By: Patrick Stafford It’s hard to deny the power of online reviews isn’t continuing to grow – judging by the backlash of businesses which feel they have suffered at the hands of fraudulent reviews. Above excerpts and read the full article on www.digitalpulse.pwc.com.au
Credits: The Age By: Ben Grubb The consumer watchdog is taking legal action in the Federal Court against an Australian cleaning company it says was involved in posting fake testimonials about its business on the internet. Above excerpts and read the full article on www.theage.com.au
The announcement that the Italian Competition Authority are investigating TripAdvisor over fake reviews is the latest in a growing number of legal initiatives that seek to ensure fair play and accuracy in information being provided to consumers. Authorities around the world are recognising that website businesses carry
Credits: Sky News Experts suggest ignoring the top and bottom 10% of user-generated online travel reviews if you want to get close to the truth. Above excerpts and read the full article on www.news.sky.com
Credits: Tnooz By: Karthick Prabu Daodao, the local imprint of TripAdvisor in China, is the subject of an investigation after a damning report into the validity of its reviews. The report by KwikChex, the UK-based online reputation management company which has been a ongoing thorn in the side of the user review service
