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Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.

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KwikChex on BBC Radio Humberside

KwikChex on BBC Radio Humberside

BBC Radio Humberside Online reviews, fake reviews, TripAdvisor – includes interview with Chris Emmins, KwikChex. Listen here – https://www.bbc.co.uk/programmes/p03ts6nc (From 45 minutes).

‘I can’t thank you enough for saving me here’

‘I can’t thank you enough for saving me here’

KwikChex Testimonial ‘I can’t thank you enough for saving me here, you truly have a very detailed and thorough process which really made a big difference in my decision let alone it made me simply avoid a landmine I was about to step on! Your expert service, prompt action and punctual response makes me and [&hell

They took the bull by the horns, the problem has been solved

They took the bull by the horns, the problem has been solved

We searched for someone to help us resolve a TripAdvisor issue years back when TripAdvisor refused to remedy the situation where a post attacked the physical stature of an employee. That is when we came across KwikChex. We made a call and actually talked to someone who assured us that I was in the right […]

Study finds high proportion of online hotel reviews suspicious

Credits: 4hoteliers.com, 26th April 2016 After examining more than forty thousand TripAdvisor reviews of all star-rated hotels in Hong Kong in a recently published study, the study warns that the high proportion of suspicious reviews should ring an ‘alarm bell’ for customers. Around 20% of online hotel customer r

Amazon cracks down on fake reviews with another lawsuit

Credits: TechCrunch By Sarah Perez (@sarahintampa), 26th April 2016 Amazon is continuing its efforts to crack down on fake, paid-for reviews of the products it sells on its website, by filing yet another lawsuit against those who offer glowing reviews in exchange for cash. In this latest suit, filed on Friday, the comp

Don’t refund online fraud victims, Met chief tells banks

Credits: The Guardian, 24th March 2016 Bernard Hogan-Howe blames online theft on ‘bad behaviour’ of customers who have poor internet security and says focus should be on prevention. Banks should not refund victims of online fraud because it “rewards” them for being lax about internet security, the Metropolitan police c

ASA Uphold Complaint against Timeshare Relief UK

ASA Uphold Complaint against Timeshare Relief UK

The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Timeshare Relief UK. A complaint was filed with the Advertising Standards Authority (ASA) in October 2015. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force which KwikChex ma

The trouble with Trip Advisor and restaurant reviews

Credits: stuff.co.nz, By Mike Egan, 14th March 2016 This issue of authentication of the customer and whether they had actually dined at a restaurant was exposed recently in France where someone wrote a detailed negative review on a new restaurant called Loiseau Des Ducs several days before it had even opened. The Frenc