News
Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.
725 articles
KwikChex assisted this consumer with a chargeback claim to Monster Travel. "I have just received a letter from Vanquis Bank regarding my claim over the transaction of £500 to Monster Travel. I was delighted to be informed that the chargeback was successful under the Visa Rules and Regulations and that further action is
Just to inform you that disputed review has now been removed from our page. Thanks for your help. TP, Nov-15
KwikChex in the capacity of its role leading the Timeshare Task Force, recently received a request for assistance from the Third Age Trust, a registered charity with over 360,000 members dedicated to promoting and assisting education for those no longer in full time employment through the U3A Movement. One of their mem
Credits: Talk Radio Europe – Bill Padley show KwikChex feature in Talk Radio Europe radio programme about online reviews. Listen to full interview by clicking here
A report has been published by the Direct Marketing Commission (DMC) which is highly critical of the businesses owned by Hollywood Marketing SLU. It recommends that Hollywood Marketing’s membership of the Direct Marketing Association (DMA) be terminated. The DMC carried out a lengthy investigation after being contacted
Credits: ABC News Australia Influential American travel website TripAdvisor is investigating claims Australia’s largest residential apartment developer is "cheating the system" by preventing guests at its luxury hotels from submitting negative reviews. Above excerpts and read the full article on www.abc.net.au
Credits: Which Undercover researchers from Which? Travel successfully posted a series of fake listings and reviews in a test of the popular site TripAdvisor. Above excerpts and read the full article on www.which.co.uk
KwikChex assisted this consumer with relinquishment of their timeshare. "I am more than pleased to be able to tell you that in April this year my request to surrender my ownership of the weeks I owned was accepted. Not only that, but they even refunded me to the tune of £1,062.60 for maintenance fees paid […]
Credits: Mail Online By: Tom Rawstorne Disturbing proof the online review that made you book your holiday may be FAKE: Investigation reveals an entire industry is dedicated to generating bogus appraisals for cash ‘If you want to give a good impression or mislead consumers into trusting you, the best way to do it is to
The UK Advertising Standards Authority (ASA) has informally resolved a complaint submitted by KwikChex regarding Senegal Investment www.senegal-investment.co.uk (website down). The investigation by KwikChex challenged whether the claim "239% RETURN ON INVESTMENT OVER 5 YEARS" was misleading and could be substantiated.
KwikChex assisted this consumer with a refund from Realistix. "Received my deposit back this morning so all is good in the world. Thank you so much for all your help. Without the exposure you gave them I doubt it would ever have happened." Mr H, Oct-15
The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Timeshare Solutions Ltd. The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force which KwikChex manages. The investigation by KwikChex challenged whether the testimonials by "Steve
