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Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.

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TripAdvisor fined over ‘misleading’ reviews

TripAdvisor fined over ‘misleading’ reviews

Credits: The Telegraph By: Oliver Smith and Reuters TripAdvisor did not do enough to prevent fake reviews, Italian competition watchdog rules. Above excerpts and read the full article on www.telegraph.co.uk

Timeshare Consumer Association Apology

Timeshare Consumer Association Apology

The TCA unequivocally apologies to Mr Emmins (KwikChex) This apology refers to one of a number of articles we have contacted the TCA about. We have provided verified information which indicates that content on the TCA website is inaccurate and in some cases is likely to be potentially harmful to consumers. The TCA have

Facebook fined over fake profiles

Facebook fined over fake profiles

Credits: BGR Facebook Argentina was ordered to pay a firefighter one million pesos ($177,000) for failing to comply with an order to delete insulting fake profiles. Above excerpts and read the full article on www.bgr.in

Competition Bureau ‘looking into’ fake online reviews

Competition Bureau ‘looking into’ fake online reviews

Credits: The Globe and Mail By Susan Krashinsky – Marketing Reporter Canada’s Competition Bureau is looking into the issue of “astroturfing” – fake online reviews written to look like they come from regular consumers, but that are actually written by someone affiliated with the product or service being reviewed.

Google reaches out-of-court settlement in UK defamation case

Google reaches out-of-court settlement in UK defamation case

Credits: Mail Online Reporting by Liisa Tuhkanen; Editing by Tom Heneghan Google Inc said on Monday it had reached a settlement with a British businessman over defamatory postings in its search results describing him as a pedophile, a murderer and a money-launderer. Above excerpts and read the full article on www.daily

TripAdvisor: a history of complaints

TripAdvisor: a history of complaints

Credits: The Guardian By: Will Coldwell TripAdvisor’s fraught relationship with the travel industry. Mention of KwikChex’s group action against TripAdvisor over reviews believed unfair and damaging to businesses. Also investigation launched by the Advertising Standards Authority (ASA) in 2011 into TripAdvisor after Kwi