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Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.

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Does Yelp Have The ‘Most Trusted Reviews’? A Court Wants To Know More

Does Yelp Have The ‘Most Trusted Reviews’? A Court Wants To Know More

Credits: Forbes By: Eric Goldman Few online algorithms generate as much criticism as Yelp’s algorithm for filtering its users’ reviews, but Yelp has so far successfully avoided a serious legal challenge to its filter. Last week, a California appellate court green-lighted a lawsuit over how Yelp publicly describes its u

HK court: Tycoon can sue Google over autocomplete

HK court: Tycoon can sue Google over autocomplete

Credits: Mail Online By: Associated Press A court has ruled that a Hong Kong tycoon can sue Google over its autocomplete results suggesting he has links to organized crime. In a judgment released Wednesday, the court dismissed the Internet search giant’s objections to tycoon Albert Yeung’s defamation lawsuit. Above exc

Judge increases jail time for woman in defamation case

Judge increases jail time for woman in defamation case

Credits: www.postbulletin.com By: Kay Fate A Rochester woman who created an online posting full of accusations about another woman has been sentenced to 30 days in jail after pleading guilty to criminal defamation. Above excerpts and read the full article on www.postbulletin.com

Pimlico Plumbers boss Charlie Mullins is suing Yelp for "disgusting" reviews

Pimlico Plumbers boss Charlie Mullins is suing Yelp for "disgusting" reviews

Credits: London Loves Business By: Shruti Tripathi Pimlico Plumbers boss Charlie Mullins is suing Yelp for “defamatory and disgusting” reviews about the company. The London-based plumbing company complained to Yelp about five reviews which were subsequently removed by the San Francisco-based website. However, Mullins h

Businessman who has submitted 512 TripAdvisor reviews in one year accused of blackmailing a restaurant into giving him a free meal by threatening it with poor scores

Businessman who has submitted 512 TripAdvisor reviews in one year accused of blackmailing a restaurant into giving him a free meal by threatening it with poor scores

Credits: Mail Online By: Lizzie Edmonds * Chris Hobson, 46, who wrote 512 reviews in 2013, is site’s ‘top reviewer’ * But he is now facing legal action over one of his scathing critiques * Director of Double Barrel Steakhouse and Grill claims his words are libelous * Sarah Bird says man threatened poor score [&he

Google Reverses ‘Real Name’ Policy

Google has announced that it is abandoning it’s ‘real name’ policy for Google+, which affects Google Reviews and YouTube usage. Coverage in the Guardian: https://www.theguardian.com/technology/2014/jul/16/youtube-trolls-google-real-name-commenter-policy In truth, it was a minor attempt anyway at trying to tackle

French blogger fined over review’s Google search placing

French blogger fined over review’s Google search placing

Credits: BBC News By: Kevin Rawlinson A French judge has ruled against a blogger because her scathing restaurant review was too prominent in Google search results. The judge ordered that the post’s title be amended and told the blogger Caroline Doudet to pay damages. Above excerpts and read the full article on www.bbc.

Fake reviews and the future of online advice

Fake reviews and the future of online advice

Credits: Digital Pulse PWC By: Patrick Stafford It’s hard to deny the power of online reviews isn’t continuing to grow – judging by the backlash of businesses which feel they have suffered at the hands of fraudulent reviews. Above excerpts and read the full article on www.digitalpulse.pwc.com.au