News
Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.
51 articles tagged bbc
Credits: BBC News ‘A regional judge has ordered the arrest of Google’s president in Brazil, Fabio Jose Silva Coelho, after the company failed to take down YouTube videos. Authorities say the videos are slanderous towards a candidate running in a city’s election for mayor. The judge ordered the removal of the vide
BBC Fake Britain investigates the damage caused by fake Trip Advisor reviews to KwikChex Members Howarth House and Medieval Lodge. The Broadcast on the iPlayer has now expired – the next available viewing according to BBC is at 02:55am Thursday 7th June BBC1
"Reviews You Can Trust". It always was a bold slogan, but last month Tripadvisor was officially told to remove it from its British website. The country’s advertising watchdog decided you couldn’t tell which reviews were real, and which were simply made-up. But now, one similar site says it may have found a way. Keith [
Credits: BBC News ‘TripAdvisor has been ordered to rewrite some of its marketing claims by the UK’s Advertising Standards Authority. The ruling follows complaints by hotels that the site had said that its holiday reviews could be "trusted". The watchdog said that the ruling served as a warning to all sites with u
KwikChex member Medieval Lodge in Hastings, UK today had a fake review removed from their TripAdvisor profile after the BBC reported the distress and damage being caused on their flagship breakfast news programme. KwikChex has traced the person responsible and is considering further action. Watch the BBC news clip. Fur
TripAdvisor reviews – confusing, contradictory, coercion and blackmail. Featuring KwikChex. Click here to listen
Bad Online Reviews or Blackmail? Companies are complaining that review websites are being used to blackmail them… Featuring KwikChex. Click here to listen (Chapter 2)
Google removes ‘paedophile’ claim on review website Credits: BBC News By Claire Marshall BBC News Midlands correspondent "A business owner accused in a Google review of being a paedophile and a thief has said he is delighted that the search giant has removed the entry." "He (Chris Emmins of KwikChex) called for G
Hotelier to sue Trip Advisor Why one hotelier is suing Tripadvisor after the company accused her of faking good reviews of her hotel and posting negatives reviews of her competitors. Click here to listen (Chapter 3)
English translation – see original article and images on BBC Brasil – click here Fake Reviews affecting online retailers – authorities concerned Thomas Pappone BBC Brasil in London Updated September 30, 2011 – 10:02 (GMT) 13:02 GMT "My husband and I stayed at the James Chicago Hotel for our anni
KwikChex featured on BBC World Service Radio discussing TripAdvisor, The action against them, Bad reviews, plus a clip from one of our hoteliers who has been affected by bad reviews. To download and listen to the mp3 clip – click on the link below: BBC World Service Radio Clip
17th September 2010 Click on the below image to listen.
