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Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.
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Following the latest analysis of content on the Trustpilot reviews website, KwikChex is commencing a series of actions to tackle serious misinformation and fraud. The case against Trustpilot Trustpilot uses the slogan “Find companies you can trust”. This is intended to persuade consumers that businesses with a high rat
After an investigation by KwikChex and an article in The Mirror, Trustpilot has removed over 20,000 reviews from one business profile. The KwikChex investigation revealed how crypto business Nova Wallet has rocketed to the top of Trustpilot’s UK Banking and Money category, with 23,000 reviews. The investigation then fo
Fraud prevention and investigations business KwikChex and renowned solicitor firm Lincoln Green are providing a unique service that will help consumers to reliably check on whether they have been misled and are in danger of losing monies to businesses that have exaggerated, potentially deceived or failed to deliver pro
When KwikChex started an investigation into how a new crypto business called Nova Wallet instantly jumped into the number 1 rated UK company in Trustpilot’s UK Banking and Money Services (“Best in Banking & Money”), we had no idea that it would lead to a trail of businesses ‘ultra-hyped’ by celebrity endorsements and p
It has been reported to us that a cold caller posing as a KwikChex agent is contacting consumers. The call came from the phone number 0203 475 4692 – this is not a number that KwikChex uses. KwikChex will never cold call consumers. Around 90 % of scams against timeshare owners originate from cold calls. […]
KwikChex has just appeared on BBC TV again, having helped the Rip Off Britain team with investigations into Easy Consulting and the many brands they use. For years, Easy Consulting and the many different bargain holiday brands they use, which operate out of Alicante in Spain, have targeted UK consumers with cold-calls
You and your team provided me with an incredible exemplary effective professional and friendly service, I am so extremely grateful. (Reviewed November 2021)
A KwikChex investigation into online reviews website Trustpilot has shown that the platform is being used to promote a broad spectrum of illegal activity, from financial scams, through counterfeit documents to illegal drugs. Whilst the problem of fake reviews has been acknowledged for some years, and governments around
We were recommended to utilise the services of KwikChex by one of the members of our group. I can safely say that June Payne of KwikChex was absolutely first-rate and her knowledge and understanding of the group’s problems enabled her to negotiate in an exemplary manner thereby obtaining an excellent result to the sati
‘In a world absolutely saturated with fraud, timeshare owners are the most specifically targeted group’ – KwikChex Mirror investigative reporter Andrew Penman tracks down fugitive who preyed on vulnerable timeshare owners – and provides advice to owners from KwikChex. Read the article on The Mirror website
Recent days have seen increasing online and print coverage of KwikChex’s continuing work to increase Online Information Integrity (OII). Articles have already appeared in UK newspapers featuring KwikChex investigations into the way fraudsters use fake reviews as a part of their deceptions, including massively in curren
Multiple award-winning journalist Chris Haslam has published an article in the Times and Sunday Times, querying once again whether online travel reviews can be trusted? It coincides with TripAdvisor’s announcement that the site has just passed 1 billion reviews. Chris Emmins, CEO of KwikChex was interviewed for the art
