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Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.

75 articles tagged review

KwikChex quoted in Telegraph article – Can you trust online reviews?

KwikChex quoted in Telegraph article – Can you trust online reviews?

KwikChex mention in Daily Telegraph article about fake online reviews: KwikChex, an online investigations body, said it had identified and exposed thousands of online fake reviews, both negative and positive. A spokesman said: "Whilst that exposure has pressured some reviews sites to invest more in fraud detection, the

TripAdvisor removes ‘feminist’ pub review from site

TripAdvisor removes ‘feminist’ pub review from site

Credits: The Telegraph By: Claire Cohen A ‘feminist’ TripAdvisor review has been removed from the global travel ratings website for breaching its personal and political commentary guidelines. Above excerpts and read the full article on www.telegraph.co.uk

Is this TripAdvisor’s funniest ever review?

Is this TripAdvisor’s funniest ever review?

Credits: Telegraph Travel By: Oliver Smith Guest at a Scottish b&b says he had a brick thrown at his window and awoke to find the owner in bed with him – surely this crude review can’t be genuine? Above excerpts and read the full article on www.telegraph.co.uk

Yelp hit with shareholder lawsuit over online reviews

Yelp hit with shareholder lawsuit over online reviews

Credits: Reuters By: Dan Levine Yelp Inc and its executives were accused in a lawsuit of selling more than $81 million in stock while deceiving shareholders about the quality of consumer reviews on its website. Above excerpts and read the full article on www.reuters.com

Businessman who has submitted 512 TripAdvisor reviews in one year accused of blackmailing a restaurant into giving him a free meal by threatening it with poor scores

Businessman who has submitted 512 TripAdvisor reviews in one year accused of blackmailing a restaurant into giving him a free meal by threatening it with poor scores

Credits: Mail Online By: Lizzie Edmonds * Chris Hobson, 46, who wrote 512 reviews in 2013, is site’s ‘top reviewer’ * But he is now facing legal action over one of his scathing critiques * Director of Double Barrel Steakhouse and Grill claims his words are libelous * Sarah Bird says man threatened poor score [&he

French blogger fined over review’s Google search placing

French blogger fined over review’s Google search placing

Credits: BBC News By: Kevin Rawlinson A French judge has ruled against a blogger because her scathing restaurant review was too prominent in Google search results. The judge ordered that the post’s title be amended and told the blogger Caroline Doudet to pay damages. Above excerpts and read the full article on www.bbc.