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109 articles tagged reviews
Credits: Travolution ‘A complaint about the authenticity of Tripadvisor reviews has been upheld by UK watchdog the Advertising Standards Authority. The complaint by online reputation specialist KwikChex Ltd centred on the site’s claims of the authenticity and trustworthiness of its reviews. Tripadvisor had claime
The complaint centred on TripAdvisor’s claims of the trustworthiness and reliability of reviews posted on their website. It was made because of what we regarded as exaggerated claims by TripAdvisor regarding the trustworthiness of reviews on their website, which are all unsubstantiated – without even verification
The team at KwikChex is always delighted when we restore rightful reputation and score another victory against online defamation and malice. When our clients and their families are put in danger and don’t get the response they should from online publishers, it makes it even more rewarding. That’s why we appreciated rec
TripAdvisor reviews – confusing, contradictory, coercion and blackmail. Featuring KwikChex. Click here to listen
Credits: The Telegraph – Travel "Guests are attempting to blackmail hotels and businesses into paying hundreds of pounds by threatening to write bad reviews on the online site TripAdvisor, it has been reported. " "TripAdvisor carries more the reviews which it claims are honest, reliable and written by “real trave
Credits: The Telegraph – Travel By: Oliver Smith "TripAdvisor, the travel review website, may have to change the way it operates if proposed changes to defamation laws go ahead and a new complaint being considered by the Advertising Standards Agency (ASA) is upheld." "Several hoteliers are also taking legal actio
Credits: Caterer and Hotel Keeper By: Neil Gerrard "TripAdvisor is to launch a customer support phone number for registered owners and managers on the online reviews website, which is set to go live today." "The move comes following an intense period of publicity for the controversial website, which faces pressure and
Proposed changes to defamation laws will have significant effects on review sites liabilities and anonymity The recent publication of recommendations for the change in defamation laws contained some interesting and significant proposals concerning online defamation and anonymity. Striking the balance of the different e
Credits: Pinsent Masons, Out-Law.com "Web hosts and ISPs should be allowed to keep allegedly defamatory comments online as long as the author of the comment is identified and a notice of complaint is published alongside the comment, a Parliamentary committee has recommended." "The system has been suggested by a joint P
We had a very polite and considered email today. It read: "I feel that the current witch hunt towards trip advisor is very unfair. All organisations have rogues, but in my experience as a regular user and contributor they do all they can to detect and avoid fraudulent posts. Owners do not like negative reviews, [&helli
Credits: The Independent By: Richard Hall "…But the veracity of reviews has been called into question by a group of 2,000 hoteliers, who approached online reputation management company KwikChex to investigate. The ASA responded to the concerns raised by KwikChex by announcing a formal investigation on September 1
Credits: Technorati By: Kaleel Sakakeeny "Now we read in the usually reliable industry site, hotel marketing.com that the UK’s Advertising Standards Authority(ASA) is officially investigating the review giant because complaints have "reached monumental levels." "If the ASA finds against TripAdvisor it could spell troub
