News
Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.
2 articles tagged charles-starmer-smith
Credits: The Telegraph Travel By: Charles Starmer-Smith ‘A hygiene expert has warned that people who make unsubstantiated allegations about food poisoning in reviews on user-generated websites such as TripAdvisor could face legal action. “It’s almost impossible to say with any certainty that food poisoning came f
Credits: The Telegraph Travel By: Charles Starmer-Smith ‘Following the Advertising Standards Authority’s ruling that TripAdvisor can longer claim all its reviews are by "real travellers", Charles Starmer-Smith calls for the website to re-think the way its reports are checked. There are hoteliers queuing up to wel
