News
Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.
9 articles tagged hotel
Credits: Belfast Telegraph By: Kim Kelly Reporter goes undercover at hotel called a ‘hell hole’ Above excerpts and read the full article on www.belfasttelegraph.co.uk
Credits: Mail Online By: Alexandra Klausner * The Union Street Guest House in Hudson, NY doesn’t allow negative Yelp reviews for wedding guests * Of the 572 Yelp reviews online, 554 of them were posted on Monday after media outlets drew attention to the hotel’s policy * Please know that despite the fact that wedding [&
Credits: The Conversation By: Stephen King The internet is an endless source of information. But who is liable if the information is wrong or, at least, misleading? Above excerpts and read the full article on www.theconversation.com
Credits: The Telegraph By: Telegraph Staff ‘Guests warn staff they will post negative reviews on the website if they are not given better service, meals or upgrades’ Above excerpts and read the full article on www.telegraph.co.uk/
Credits: News.com.au FAKE hotel reviews are becoming more common and travellers should not rely on user-generated content says research released today by CHOICE. "The boom in hotel review sites has given rise to the practice of ‘astroturfing’ or the writing of fake reviews by companies to promote their own accomm
Credits: The Telegraph By: Natalie Paris ‘Reservations have been raised regarding TripAdvisor’s policy of erasing old reviews following a hotel’s renovation.’ ‘Reviews are only helpful if they have been written recently anyway, online investigation authentication service KwikChex argued this week.’ "KwikChe
Credits: Travel Blackboard, Asia Edition By: N.J. ‘Review website, TripAdvisor is under the reliability scope again, after a hotel group’s employee has admitted to posting up to 100 anonymous hotel reviews on the site.’ ‘According to the report, Mr Hook had been publishing reviews under the name ‘Tavare’ si
Credits: Hospitality Net By: Georges Panayotis ‘The community site has again been caught in a flagrant act of deception basing a ranking for best British hotels on fanciful character appraisals.’ Above excerpts and read the full article: https://www.hospitalitynet.org
Credits: The Telegraph – Travel By: Andrew Hough "A businesswoman who operates a high-end hotel is facing financial ruin after a customer’s positive online review on TripAdvisor was suspected of being written by management." "TripAdvisor carries more 50 millions reviews which it claims are honest, reliable and wr
