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Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.

3 articles tagged mark-palmer

KwikChex Member Dexby Townhouse featured in Mail Online

KwikChex Member Dexby Townhouse featured in Mail Online

Credits: Mail Online, By: Mark Palmer ‘Fake reviews are only one issue. Just as serious is the way Trip- Advisor drags its feet over removing old reviews when a business has changed hands or undergone refurbishment. Victims of this include Maria and James Church — the mother and stepfather of singer Charlotte Chu

KwikChex Member Ziggy’s Spice House featured in Mail Online

KwikChex Member Ziggy’s Spice House featured in Mail Online

Credits: Mail Online, By: Mark Palmer ‘But critics say the website is quicker to dispute reviews that are over-positive than those that are particularly negative. The story of Ziggy Hussain, who owns an Indian restaurant in Halifax called Ziggy’s Spice House, is instructive. After receiving excellent reviews, mor