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Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.
109 articles tagged reviews
On 10/02/22, KwikChex was featured in an article in the Mirror newspaper following a joint investigation on cryptocurrency reviews on the Trustpilot site. View the full PDF of the Mirror article here Or view text below – Credits: The Mirror, Andrew Penman How far can you trust a review on Trustpilot? Online platf
Google and Amazon already under investigation and new laws proposed to hit review fraudsters harder The UK government has announced that it is to continue its plans to crackdown on fake reviews, with improved enforcement powers for the Competition & Markets Authority (CMA) and tougher actions, including substantial fin
We searched for someone to help us resolve a TripAdvisor issue years back when TripAdvisor refused to remedy the situation where a post attacked the physical stature of an employee. That is when we came across KwikChex. We made a call and actually talked to someone who assured us that I was in the right […]
‘Information and advice for businesses on how to comply with consumer protection law in the online reviews and endorsements sectors.’ ‘Our short advice and open letters explain what review sites, businesses, media agencies and those publishing opinions online should do to make sure they comply with consumer
‘We have found KwikChex to be extremely proficient in providing online investigation services, individual and corporate due diligence and liaison with regulators and the media. The services help us to protect our business reputation and enable us and our clients to make informed decisions. They respond rapidly an
‘I contacted Chris Emmins at KwikChex after I had heard him interviewed on BBC radio. My company was in the process of being targeted by a former employee who had set about an extensive email and internet defamation campaign. I am no IT expert but with Chris’ expertise and guidance we were able to establish [&hel
Credits: Techlicious.com By Natasha Stokes, February 29, 2016 When you need a home repair done immediately, it’s natural to turn to Google search for that needed locksmith or plumber… A rise in fraudulent listings means that chances are, you might end up reaching someone who is barely trained at the trade, but is
Credits: ABC News Australia Influential American travel website TripAdvisor is investigating claims Australia’s largest residential apartment developer is "cheating the system" by preventing guests at its luxury hotels from submitting negative reviews. Above excerpts and read the full article on www.abc.net.au
Credits: Which Undercover researchers from Which? Travel successfully posted a series of fake listings and reviews in a test of the popular site TripAdvisor. Above excerpts and read the full article on www.which.co.uk
KwikChex were featured on the 6 O’Clock BBC News after our investigations team worked with BBC reporters to uncover review fraud involving a Payday Loan company that had fake reviews posted on Trustpilot. The reviews used stolen identities – including one of a deceased young mother. KwikChex is now in the process
BBC Radio 5 Live Breakfast Show Fake online customer reviews – includes interview with Chris Emmins, KwikChex. Above excerpts and read the full article on – www.bbc.co.uk From 1hr 56m Other BBC stories featuring KwikChex – Click here
BBC Radio London Breakfast Show Fake online customer reviews – includes interview with Chris Emmins, KwikChex. Above excerpts and read the full article on – www.bbc.co.uk From 2hr 20m Other BBC stories featuring KwikChex – Click here
