‘Dear staff. We could do with some positive comments’: Hotel boss is caught telling his workers to post fake reviews on TripAdvisor

Credits: Mail Online By Emily Allen

General manager Frank Long vowed to ‘deny everything’ if details of the scam emerged

One review said it was the ‘friendliest airport hotel ever’ and made special reference to the staff

“A hotel boss ordered his staff to write bogus reviews of his hotel after it had a series of bad reviews online.
Frank Long, who runs the Ramada Glasgow Airport Hotel, emailed his staff asking them to post glowing reviews of the hotel on TripAdvisor to boost its ratings.”

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