News
Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.
725 articles
Credits: Mail Oneline By: Sam Webb * Restaurants and hotels report rise in diners dropping website’s name * They threaten to post negative review if they don’t get free food or wine * One steak house owner says alarming trend ‘just isn’t right’ Above excerpts and read the full article on www.dailymail.co.uk/
Credits: The Telegraph By: Telegraph Staff ‘Guests warn staff they will post negative reviews on the website if they are not given better service, meals or upgrades’ Above excerpts and read the full article on www.telegraph.co.uk/
Credits: Saint Peters Blog By: Rick Outzen ‘A Philadelphia judge has ordered the owners of Philly.com to disclose the identity of a person who posted a comment online calling the plaintiff a pedophile.’ Above excerpts and read the full article on www.saintpetersblog.com
As reported in the international media, investigations by KwikChex regarding the effectiveness of review fraud detection have led to the exposure of a major flaw in the TripAdvisor systems. The abuse was carried out using the daodao.com site – TripAdvisor’s site in China. Just a handful of ‘reviewers’ were
Credits: WCPO By: Jane Andreasik ‘Don’t ever assume you’re anonymous’ "Everyone is promoting ‘Oh, no one’s going to be able to figure out who you are’ is very dangerous for a lot of kids. Don’t ever assume you’re anonymous. Don’t do it under the disbelief that it’s not going to be traced back to you," [&hel
Credits: Travel Mole TripAdvisor has removed at least 10,000 reviews from its Chinese website daodao following complaints that they were fake. Online reputation management company KwikChex is now calling for the site to be suspended until a "very thorough audit" can take place and new systems installed to better detect
Credits: Tnooz By: Karthick Prabu Daodao, the local imprint of TripAdvisor in China, is the subject of an investigation after a damning report into the validity of its reviews. The report by KwikChex, the UK-based online reputation management company which has been a ongoing thorn in the side of the user review service
Credits: The Sydney Morning Herald By: Jolyon Attwooll The authenticity of TripAdvisor reviews is under the spotlight again after new research revealed thousands of suspect postings on the Chinese version of the website. The study, carried out by Kwikchex, an “online reputation management” company that has been a regul
Credits: The Telegraph By: Jolyon Attwooll New research has highlighted thousands of suspect reviews on the Chinese domain of TripAdvisor The authenticity of TripAdvisor reviews is under the spotlight again after new research revealed thousands of suspect postings on the Chinese version of the website. The study, carri
Credits: The Oregonian By: Aimee Green Thinking of posting a bad review about your latest dining experience, doctor you consulted or contractor you hired? Better think twice, if you don’t want to get sued. That’s the de facto message the Oregon Court of Appeals sent Wednesday, when it breathed new life into a $7,500 de
Credits: MFMonitor A Philadelphia court has ordered philly.com, a website to reveal the name of an anonymous commenter, for his defamatory comments on electricians’ union leader John Dougherty, triggering new move on online comments and their anonymity. The user made a comment anonymously known as “trolls” with a ficti
Credits: Expectations Holidays Phileas Fogg The fictional adventures of Phileas Fogg in the Jules Vern 1873 classic “Around the World In Eighty Days” have inspired many a traveller. For those unfamiliar with the story, Fogg, a wealthy London bachelor, wagers his social peers £20,000 (over £1 million in today’s money) t
