News
Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.
725 articles
Credits: Travel Blackboard, Asia Edition By: N.J. ‘Review website, TripAdvisor is under the reliability scope again, after a hotel group’s employee has admitted to posting up to 100 anonymous hotel reviews on the site.’ ‘According to the report, Mr Hook had been publishing reviews under the name ‘Tavare’ si
Credits: Travelers Today By: Katie McFadden ‘Do you always trust travel reviews on sites such as TripAdvisor? You might want to be more careful. A hotel executive was recently busted for posting reviews about his hotels and rivals.’ ‘According to Telegraph Travel, Peter Hook, a communications manager for Ac
Credits: The Telegraph By: Oliver Smith ‘A senior executive at one of the world’s largest hotel groups has admitted breaching TripAdvisor’s rules by posting dozens of glowing reviews about the firm’s properties.’ ‘Peter Hook, who describes himself on Twitter as “director of propaganda” for Accor hotels in A
Credits: The West Australian By: Kate Emery ‘WA consumers who rely on web reviews for everything from where to go for dinner to weight loss treatment are being urged to be sceptical, with research suggesting as many as 30 per cent of online reviews could be fake?’ Above excerpts and read the full article: https:/
Credits: Fox News ‘Want another reason not to trust Yelp? An ad posted on Craigslist under the New York City section is seeking to hire people to write fake Yelp reviews for restaurants to help boost their ratings.’ Above excerpts and read the full article: https://www.foxnews.com
Credits: It News By: Charis Palmer ‘Retailers to debate who owns data. American Express is planning to join the large pool of transaction data it holds on customers with that of organisations like TripAdvisor to help legitimise customer reviews.’ Above excerpts and read the full article: https://www.itnews.com.au
Credits: The Wall Street Journal ‘Online reputation management expert JW Maxx Solutions advises spiteful internet users to think twice before they post, following a $13 million court case which ruled in favor of the victims. PHOENIX, May 7, 2013 /PRNewswire-iReach/ — It is plain and simple: the days of anon
Credits: Hospitality Net By: Georges Panayotis ‘The community site has again been caught in a flagrant act of deception basing a ranking for best British hotels on fanciful character appraisals.’ Above excerpts and read the full article: https://www.hospitalitynet.org
Credits: The Sun By: Ben Archibald ‘A HOMELESS hostel branded one of the UK’s worst has now been named as a top HOTEL — after jokers’ fake five-star reviews on travel site TripAdvisor. The grim Bellgrove Hotel has metal bars on its windows and peeling wall paint — and was called a “dumping ground” for […]
Credits: Western Telegraph Pembrokeshire County Council has been accused of ‘going backwards’ after it stopped publishing certain planning documents online for fear of potential defamation claims. Since January 30th, third party representations on planning applications are no longer posted online to avoid the authority
KwikChex has launched a new timeshare advice website as part of its role in verifying online content in conjunction with the Resort Development Organisation (RDO). In addition to general advice, it will also provide to consumers the means of reporting suspicious activities and websites, scams and concerns – all o
The Resort Development Organisation has published a new mission statement. KwikChex welcomes the notable consumer focus and looks forward to continuing our work with the RDO and its members in providing additional consumer reassurance based on our strong verification processes. Click here for full details of the RDO Mi
