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Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.

725 articles

This is going to be a critical autumn for freedom of speech

This is going to be a critical autumn for freedom of speech

Credits: The Telegraph By: Jo Glanville ‘On Wednesday, sooner than anyone anticipated, the defamation bill returns to the House of Commons for report stage and its third reading, before heading to the House of Lords for its further progress through Parliament. Along the way, it’s likely to collide with the public

Reviews Redux: Let’s Up The Ante

Reviews Redux: Let’s Up The Ante

Credits: Forbes By: Suw Charman-Anderson, Contributor ‘The furore around recent allegations, confessions and denials of fakery on Amazon, forums and social media has exploded over the last couple of days. There have been far too many blog posts and news articles to keep up with, but the fact that this story now h

Online reviews: the rant in restaurant

Online reviews: the rant in restaurant

Credits: The Guardian By: Oliver Thring ‘As a tool for reviewing restaurants the internet is entering a new, less dependable phase. Can any sites which rely on anonymous reviews be trustworthy?’ Above excerpts and read the full article on www.guardian.co.uk

RJ Ellory admits posting fake book reviews over past 10 years

RJ Ellory admits posting fake book reviews over past 10 years

Credits: The Independent By: Andrew Hough "Amid a growing worldwide backlash against the "underhand tactics, the 47 year-old disclosed that he had written at least a dozen posts on the internet using pseudonyms." Above excerpt and full article on www.independent.co.uk

Comment on Leeds food poisoning case

You can view the original story ‘Leeds restaurant fined after bug poisons 23’ – that we featured on our new food poisoning help website by clicking here. The restaurant featured in the story, the Red Chilli in Leeds was inspected last July / August. The article reports that the mitigation included the owner

TV chef Blumenthal may be latest victim of malicious web users posting fake reviews

TV chef Blumenthal may be latest victim of malicious web users posting fake reviews

Credits: The Mail on Sunday (This is Money) By: Sarah Bridge ‘It is every cook’s worst nightmare. Celebrity chef Heston Blumenthal has just been accused of giving diners food poisoning.’ ‘However, rather than being a genuine case, it seems that Heston may be the latest victim of a growing trend in which peo

Forget paid journos, beware the paid aam aadmi reviewer

Forget paid journos, beware the paid aam aadmi reviewer

Credits: Firstpost By: Sandip Roy ‘Fake Review Writer is actually a bona fide job category these days. You can find it on the website Freelancer.com alongside more traditional freelancing jobs such as Java programmers and telemarketers. Someone wants 5K fake Facebook likes as fast as possible. At the time I check

Fake Reviews: Amazon’s Rotten Core

Fake Reviews: Amazon’s Rotten Core

Credits: Forbes By: Suw Charman-Anderson, Contributor ‘The web has created some fantastic opportunities for authors, publishers and self-publishers alike, but this summer has seen the industry’s dark underbelly revealed in all its venal, pustulant ignominy.’ ‘…successful author Stephen Leather confess

TripAdvisor’s $35 Fair Value Could Suffer From Fake Review Concerns

TripAdvisor’s $35 Fair Value Could Suffer From Fake Review Concerns

Credits: Forbes By: Trefis Team, Contributor ‘…lately, the authenticity of the reviews on TripAdvisor’s website has once again come under scrutiny. TripAdvisor was even investigated by the Advertising Standards Agency (ASA) in September 2011 following growing criticism of its apparent failure to monitor fak

TripAdvisor on trial: Marbella

TripAdvisor on trial: Marbella

Credits: The Olive Press By: James Bryce ‘This eclectic mix of clientele has inevitably influenced the variety of food and hotels on offer, something which has resulted in an interesting mix being thrown up by TripAdvisor.’ ‘The overall feeling regarding TripAdvisor seems to be one of scepticism, with a cau

Another Lying Blogger Hit with $4.5 Million Defamation Verdict

Another Lying Blogger Hit with $4.5 Million Defamation Verdict

Credits: Lawyers.com By: Sylvia Hsieh ‘A student won a $4.5 million civil lawsuit against a former state attorney who defamed him online, followed him and his friends and showed up at his home several times.’ ‘Back in 2010, after Chris Armstrong became the first openly gay student body president at the Univ