Skip to content

News

Investigations, alerts and analysis

Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.

725 articles

Bexley has highest hygiene failure rate for catering businesses

Bexley has highest hygiene failure rate for catering businesses

Credits: Caterer and Hotelkeeper By: Neil Gerrard ‘Bexley is the local authority area with the highest failure rate among catering businesses for food hygiene in England, while Craven district council, North Yorkshire, has the lowest failure rate. That’s one of the findings from new research by reputation managem

Review promised after Malaysia internet law protest

Review promised after Malaysia internet law protest

Credits: BBC News ‘Malaysian Prime Minister Najib Razak says he will review changes to a law critics say restricts free speech online, after protests.’ Above excerpts and read the full article on www.bbc.co.uk

Truth, Lies & Utter Confusion in UK Food Hygiene

In the latest research by KwikChex – into thousands of online allegations of food poisoning, the results showed some eyebrow-raising statistics and cases. There are certainly well over 100,000 online allegations of food poisoning in the UK alone. Of 200 cases where KwikChex has been asked for assistance by busine

Top restaurants hit by online food poisoning lies

Top restaurants hit by online food poisoning lies

Credits: Mail on Sunday (This is Money.co.uk) By Sarah Bridge And Dan Pront "Some of the biggest names in the restaurant business are being bombarded with unfounded accusations of giving customers food poisoning on unregulated review sites. Chris Emmins, founder of KwikChex, which investigates potentially damaging inte

Legal warning over food-poison claims

Legal warning over food-poison claims

Credits: The Telegraph, by Charles Starmer-Smith A hygiene expert has warned that people who make unsubstantiated allegations about food poisoning in reviews on user-generated websites such as TripAdvisor could face legal action. “It’s almost impossible to say with any certainty that food poisoning came from any one me

Putin Signs Defamation Bill into Law

Putin Signs Defamation Bill into Law

Credits: RIA Novosti ‘Russian President Vladimir Putin has signed a defamation bill into law, the Kremlin press service said on Monday.’ ‘The bill, which was passed by the Russian parliament within a week of being filed, has drawn fierce condemnation from critics who say it is intended to silence the opposi

Damages in personal injury and defamation cases to rise by 10%

Damages in personal injury and defamation cases to rise by 10%

Credits: The Telegraph By: Martin Beckford ‘Damages awarded in personal injury, nuisance and defamation cases will rise by 10 per cent from next year, the country’s most senior judges have announced.’ ‘However public bodies that are often sued in civil courts, such as the NHS, will actually save money under

Doctor Suing Former Patient Over Online Criticism

Doctor Suing Former Patient Over Online Criticism

Credits: CBSDenver.com By: Brian Maass ‘A Centennial-based anesthesiologist, Dr. Michael Gesquiere, has filed a civil lawsuit against a former patient, Joanna Putman, claiming her online venting amounted to libel that damaged his reputation and his business.’ “My advice to anyone thinking of posting a negative re

Laws help protect online harassers

Laws help protect online harassers

Credits: San Francisco Chronicle By: Chronicle Columnist ‘Internet users who post personal information are finding stalkers can use it as a tool for harassment.’ ‘Carla Franklin landed on a Facebook page created under her name. She was shocked to see her own image staring back, a swimsuit photo from her ear

Food poisoning reviews put public and businesses at risk

Thousands of online allegations of food poisoning are increasing the risks of serious illness to the public and unjust damage to good businesses. Food-borne illness is complex and can even be fatal. Wherever possible, proper procedures should be followed to prevent others being put at risk. Requests for assistance from