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Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.

725 articles

Name, shame and the image game

Name, shame and the image game

"The web-cleaners promise to sort this out. Most seem to reshuffle your Google results by posting links with fake Facebook and LinkedIn accounts to force down negative news, pushing it to the unread sixth or seventh page. I preferred the KwikChex approach: it establishes new platforms that generate positive news. The r

My name wasn’t my fault, but ending the jokes is torment

My name wasn’t my fault, but ending the jokes is torment

Credits: The Times By: Roger Boyes "It was only a matter of time before reputation managers caught up with people who don’t play football for Manchester United. People like me. After all, it’s not just celebrities who have reputations to lose." "The new web-cleaners promise to sort this out. These reputation managers s

PR agents conceal celebrity sins from search engines

PR agents conceal celebrity sins from search engines

Chris Emmins, co-founder of Kwikchex, said he had been approached in the past week by three celebrities who panicked after seeing how quickly the footballer Ryan Giggs’s name had been spread online. The company turned down the work "on principle", but the three men – an actor, an author, and a politician –

Yours for a price — a better reputation online

Yours for a price — a better reputation online

Credits: The Times By: Billy Kenber "Hotels and authors are paying agencies to boost their rankings on review websites and discredit their rivals." "Other companies take a different approach. Chris Emmins, co-founder of Kwikchex, works to remove false negative reviews posted by rivals or disgruntled former employees by

Times Journalist Roger Boyes Tries Out ‘Verified by KwikChex’

May 28, 2011 – www.einnews.com 24-7 Press Release Reputation Management is a relatively new and growing service, dealing principally with managing online reputation. The Times Berlin correspondent and author Roger Boyes is trying out the Verified by KwikChex service. DORSET, ENGLAND, May 28, 2011 – The Time

"Online Reviews: Open Season for the Hotel Industry?"

Online, peer-to-peer review sites like TripAdvisor hold immense sway over the reputations of hotels and resorts. But with many in the industry complaining of malicious or fraudulent reviews, Chris Lo asks if these sites are doing enough to protect hotels and travellers from misleading or defamatory material. Excerpt (f

A coroner with quest for justice

A coroner with quest for justice

Article and image published 25th March 2010 by JOSH LOEB of The West End Extra Westminster Coroner Dr Paul Knapman retires next week RECENT battles between Colonel Muammar Gaddafi’s regime and rebel fighters have brought back memories for Westminster Coroner Dr Paul Knapman. The 66-year-old can well recall the events o

Dr Paul Knapman to Retire

Dr Paul Knapman to Retire

Dr Paul Knapman to Retire as Westminster Coroner after 31 years. Dr Knapman will be succeeded by Dr Fiona Wilcox, who is qualified as both a doctor and barrister, has been an inner city GP for twenty-one years and has practiced as a barrister in criminal law, professional negligence and personal injury. She has previou

Duncan Bannatyne reacts to TripAdvisor review

Duncan Bannatyne reacts to TripAdvisor review

Duncan Bannatyne‘s robust response to a negative review regarding one of his hotels posted on TripAdvisor has received widespread support from the industry. The owner of four hotels and Dragons’ Den star writes in this week’s Caterer Viewpoint that he is "well placed to lead the campaign for more protection again

Feryna Wazheir Nominated Best Female Debut

Feryna Wazheir Nominated Best Female Debut

The Bollywood Movie Awards season has started – and Feryna has been nominated for a prestigious Filmfare Award in the Best Debut (Female) Category for her role in ‘Sadiyaan’. The Filmfare Awards are the most prominent of all the awards in the Bollywood industry and nominations are prized, so Feryna is absolutely deligh