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Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.
5 articles tagged riverside-hotel
Credits: Mail Online By: Sophie Freeman "Hotel guests are using the threat of a bad review on Tripadvisor to blackmail owners into paying hundreds of pounds ‘compensation’ – even when there was nothing wrong with their stay." "Last month, MailOnline reported that hotel owner Deborah Sinclair was taking lega
Following in the wake of actions taking place regarding the Riverside Hotel in Evesham, UK, KwikChex is taking immediate steps regarding a warning of similar action against one of our members. The Lancers B&B in Tunbridge Wells, UK received an email from TripAdvisor threatening various punitive actions that they state
Deborah Payne owner of The Riverside Hotel in Evesham, UK contacted KwikChex after TripAdvisor posted a warning on the hotel’s listing alleging review fraud. Deborah categorically denied the allegations and said the warning was causing substantiated damage to her business. The review website responded by releasing stat
Hotelier to sue Trip Advisor Why one hotelier is suing Tripadvisor after the company accused her of faking good reviews of her hotel and posting negatives reviews of her competitors. Click here to listen (Chapter 3)
Credits: Mail Online By: Simon Tomlinson "A hotelier is suing TripAdvisor over claims she has lost thousands of pounds in revenue after the travel website accused her of posting fake positive reviews. Deborah Sinclair is taking legal action after a ‘red flag’ was placed on the review page of the Riverside hotel w
