The holidaymakers’ blackmail: Hotel guests using threat of poor TripAdvisor reviews to demand free upgrades and refunds
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Credits: Mail Online
By: Sophie Freeman
“Hotel guests are using the threat of a bad review on Tripadvisor to blackmail owners into paying hundreds of pounds ‘compensation’ – even when there was nothing wrong with their stay.”
“Last month, MailOnline reported that hotel owner Deborah Sinclair was taking legal action after Tripadvisor placed a ‘red flag’ on the review page of the Riverside hotel which she owns in Evesham, Worcestershire.”
Above excerpts and full article on: www.dailymail.co.uk
