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Investigations, alerts and analysis

Reporting on fraud, review manipulation, misleading information and the work of protecting consumers and honest businesses.

725 articles

Fake Stars, Real Danger: Illegal Drugs Online

Fake Stars, Real Danger: Illegal Drugs Online

New investigation by The Guardian reveals illegal weight-loss drug vendors masked by inflated Trustpilot scores A recent investigation by The Guardian has found that a number of firms are selling unlicensed and illegal weight-loss drugs in the UK while using high Trustpilot ratings to appear legitimate and trustworthy.

Trustpilot and a Drug Dealer You Can Trust

Trustpilot and a Drug Dealer You Can Trust

Trustpilot and a Drug Dealer You Can Trust How a global “trust” platform is being used to launder criminal credibility Fresh investigations are exposing the true scale of harm and deception being facilitated through Trustpilot — a platform relied upon by millions of consumers to judge whether a business is safe, legiti

Worldwide Timeshare Hypermarket backs KwikChex Timeshare Integrity Initiative

Worldwide Timeshare Hypermarket backs KwikChex Timeshare Integrity Initiative

In the wake of increasing evidence of detriment to timeshare consumers, KwikChex is reaching out to businesses in the timeshare sector to help improve consumer protection and timeshare owner safeguarding. Worldwide Timeshare Hypermarket (WWTH) is one of the first to provide support and commitment. Safe and effective op

‘Brutal Timeshare Dictators’ are facing an owners’ revolution

‘Brutal Timeshare Dictators’ are facing an owners’ revolution

‘KwikChex Investigates’ news release 12 September 2025 ‘Brutal Timeshare Dictators’ are facing an owners’ revolution Seasons Holidays bosses have been accused of using bullying, coercive tactics in attempts to control timeshare owners who are complaining about failures to deliver on ‘dream investment’ promises – now th

Trustpilot in the news – KwikChex contacted for information

Trustpilot in the news – KwikChex contacted for information

The Doorbraak magazine recently published an article outlining the issue of fake reviews and Trustpilot’s ongoing failure to address them in a timely and effective manner. The article highlights the challenges faced by genuine reviewers who are undermined by the platform’s review system. Concerning news Reviewers who r

Extremely helpful with an ongoing matter

Extremely helpful with an ongoing matter

Extremely helpful with an ongoing matter, keeping me updated regularly. Contacted me when promised and took the time to explain everything and listen to my concerns. Highly recommended (Reviewed May 2025)

The service from KwikChex has been exemplary

The service from KwikChex has been exemplary

The service from KwikChex has been exemplary. They have listened, provided prompt replies and updates, provided upfront advice before committing and Continue to provide professional, fair, informed and helpful advice. (Reviewed May 2025)